FAQ

HOW CAN I CONTACT YOU?

If you have any queries feel free to email us at info@skainesthelabel.com and one of our friendly staff members will get back to you within 1-2 business days.

WHAT POSTAGE SERVICE DO YOU USE? 

All orders are posted with Australia Post.

DO YOU SHIP WORLDWIDE?

Yes we do!

HOW MUCH IS SHIPPING?

Click here to read our shipping information.

WHEN WILL I RECEIVE MY ORDER?

All orders will be dispatched from our warehouse within 1-2 business days. We are a small team so there may be a delay on launch days with a high volume of orders to be processed.

Once the order has been dispatched from our warehouse, Australia Post can take approximately 2-6 business days to deliver with regular post domestically or 1-3 business days express domestically depending on your location. 

International orders can take approximately 6-15 business days depending on the country.

WHAT IS YOUR RETURNS POLICY?

Click here to read our returns policy.

DO YOU HAVE AFTERPAY?

Yes, we do!

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept Visa, Matercard, Paypal and Afterpay.

WHEN WILL MY PRE ORDER BE SENT?

Your pre order will be sent within 2-3 weeks. All items will be sent together whether they were in stock or on pre order.